Imagine you are shadowing at a clinic and a patient's beliefs about health differ from yours. Maybe they prefer a home remedy, or a family member makes the decisions. How do you respond with respect when you do not fully understand their perspective?
Cultural humility in healthcare offers a way to approach those moments. In this guide, you will learn where the idea comes from, how it differs from cultural competence, and how pre-health students can practice it in everyday situations. You will also see why it matters in dentistry, where trust and clear communication shape every visit. These habits take time to build, so it helps to start before dental school.
The term comes from a 1998 article by physicians Melanie Tervalon and Jann Murray-García, published in the Journal of Health Care for the Poor and Underserved. They described cultural humility as a lifelong commitment to self-evaluation and self-critique, to addressing power imbalances in the patient-provider relationship, and to building respectful partnerships with communities.
Three ideas stand out in that definition:
Cultural competence usually focuses on learning knowledge and skills about different groups. That knowledge is useful. Cultural humility adds an ongoing attitude. It accepts that you will never know everything about another person's culture, so you stay curious and keep learning from each patient.
The two ideas work well together. Federal guidance also encourages culturally responsive care. The U.S. Department of Health and Human Services publishes the National CLAS Standards, a set of 15 action steps for culturally and linguistically appropriate services in health and health care.
You do not need a clinical license to practice cultural humility. These habits fit into shadowing, volunteering and daily life.
Use open questions such as "What matters most to you about this visit?" Let people describe their own experiences. Avoid guessing based on appearance, accent or background.
Focus on what the person says before planning your reply. Repeat key points back to confirm you understood. When language differs, rely on trained interpreters. Our article on language barriers in healthcare covers practical communication tips.
After a shadowing shift or volunteer day, write down any moment that surprised you. Ask yourself what assumption it challenged. This kind of reflection is at the heart of cultural humility.
When you work in a new community, the people who live and work there know the most. Follow the lead of local professionals and community partners. Our article on cultural sensitivity in dental work explores this further.
Dental care often involves fear, cost concerns and personal beliefs about health. A patient who feels respected may be more open about their worries and more willing to return for follow-up care. Small choices show cultural humility in a dental visit. A provider might ask how a patient prefers to be addressed. They might check whether a family wants a relative present for decisions. They might ask what a patient already does to care for their teeth before giving advice. Each question gives the patient a voice and helps the team plan care that fits the person's life.
Our article on patient dignity in global health explains why respect shapes outcomes.
Service learning can be a strong setting to practice these skills when it is structured with care. On a dental service learning trip, students shadow local dental professionals at mobile clinics and help with oral health education for children in partner communities. Orientation and group discussions with trip leaders help students reflect on what they observe.
Cultural humility in healthcare is a practice you build over a whole career. If you want to learn from local dental professionals and partner communities, Smiles Movement can help you take that step. Fill out the form or download our brochure to get more information about upcoming programs and trip dates.
Cultural competence focuses on knowledge and skills about different groups. Cultural humility adds lifelong self-reflection, awareness of power imbalances and partnership with patients and communities.
Physicians Melanie Tervalon and Jann Murray-García described it in a 1998 article in the Journal of Health Care for the Poor and Underserved.
Ask open questions, listen carefully, reflect on your assumptions after each experience and follow the lead of local professionals and community partners.